- Where do I go to pay my rent?
- Can I pay my rent online with my credit/debit card?
- Can I apply online?
- How do I split my rent with my roommate?
- Can you send me a text with my balance?
- Can I just send you a picture of my maintenance request?
- How do I schedule a recurring payment?
- Can you text me when my package arrives?
What do you think of the answers? What do you you think of your customer experience through a mobile interface? Is it something you would like to experience for yourself?
Of course, you’re still going to get residents, and on-site team members too, who will react to new technology like this:
~ begin sales plug ~
We would like to help you adopt a mobile-first customer service strategy. Resident Anywhere™ is built from the ground up for mobile users. Put it to work for you, and watch your residents take on self-service, reducing your overall management burden.