We are very excited about this, and our customers using Resident Anywhere™ Messaging should be too. Now you can customize the messages sent from Aptexx with your own Logo, your choice of color scheme, and your own social links! You can define specific logos for every account (community) you have with Aptexx. With this enhancement, every message sent from Aptexx can look & feel like it came from you! All of our Resident Anywhere™ Messaging customers should be taking advantage of this today.
How long does it take your team to respond to inbound messages? This is a crucial metric for maximizing resident satisfaction. Now, it is available on your messaging dashboard! Response time is simply this: how long did it take for your team to respond to, or close, a conversation with a resident where he/she was the last to message.
We finished a complete integration the Commercial Property Management module. Now you can use Aptexx to accept payments from your commercial tenants, and see those payments post into MRI.
Now your residents have more control over their messaging preferences.
Admins in Aptexx can now receive daily summaries of their Aptexx Conversations™. This makes it easier to identify where more time needs to be spent communicating with residents.
Admins in Aptexx can now receive monthly and daily email summaries of their Survey responses. These summary emails bring the reporting to you, and help you present your survey results to your teams.
This month, we did a major analysis of our overall application security strategy. We get a lot of questions from both our clients, and our clients’ residents regarding the safety of using Aptexx to make online payments. We’ve started a much more transparent discussion of security here, and will continue it with regular blog posts about what makes Aptexx a SECURE interface for making payments.
In addition to these feature enhancements, we also spent time squashing bugs, and proactively gathering feedback from our clients for future feature development. As always, we are open to your suggestions! If you’re curious about what we are planning, or have a question about how to take advantage of these and other new features, be sure and each out to us at [email protected]
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