Maintenance Requests
Request for Maintenance
Residents can submit their maintenance requests through the resident portal. Once they complete a simple form, your onsite team will be instantly notified. Residents can even upload any relevant photos, giving your maintenance staff more information and the ability to come to the property more prepared.
Track Requests
Aptexx’s admin portal gives more visibility to what requests are open. Browse any current tasks that all needed details, including unit, resident, location, description, and any included images. It’s an easy way to keep up with your open tasks and make sure that issues are getting resolved quickly.
Easy Reporting
Clear reporting is key when it comes to improving your maintenance staff’s time-to-competition. Property managers can use their admin dashboard to compare maintenance requests across multiple properties or asset groups.
Frequently Asked Questions
How can residents submit maintenance requests?
They submit a simple form through the resident portal, and can include photos. Onsite staff get notified instantly.
How does the admin portal help track requests?
Managers can view current work orders with details such as unit, resident, location, description, and images.
What kind of reporting is available?
The admin dashboard offers clear, multi‑property reporting to evaluate response times and identify patterns.