With every release we put time into resolving small bugs, and improving our integrations with our integration partners. If you have any questions about a specific issue you’ve been having, be sure to reach out to our awesome support team for answers. The best way to get in touch with them is at [email protected]
As you probably know, we have a really cool tagging feature. It makes it really quick & easy to filter your dashboard down to specific views. For example, you can tag each of your communities with their relevant region, and then filter your Survey / Payment Engagement results by Region.
Starting with this release, we are removing our concept of ‘Standard’ vs ‘Custom’ tags. Now all tags are ‘Custom’ tags. Any tags you have applied have been adjusted to reflect this simplification. Now, we can enhance even more what we can do with tags. One big enhancement we’ve added already is the ability to assign user info by Tags.
As part of our ongoing efforts to improve the usability of our application, especially for our Admin users, we’ve made it a lot easier to apply different types of settings and configuration to all of your accounts, users, or profiles all at once.
Also, User access can now be determined by tag instead of on a per-account basis. That means that if you add a new property to a tag group, every user assigned to that tag will automatically gain access to the property, the same goes for removing a property from a tag. This new feature, alongside our “Select All” feature below makes user management easier than ever.
In response to some help requests we received, we made it easier to configure the Reviews sites you would like prompted for each community. Remember to link to the specific landing pages for your communities on sites like ApartmentRatings.com and Google!
Just fill in a few details. We'll take care of the rest.
Important: if you're a resident, please review our help page for residents. Submitting this form does not in any way constitute an attempt to pay your rent, or, any other balance you may owe. The best way to receive support is to contact your community manager directly.
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