When we receive notification of an NSF (insufficient funds), we can now configure your Yardi Integration profile to automatically export the NSF into Yardi. This should save you a ton of time!
Messaging your residents is really important. Sending the right resident the right message, well, that’s even more important! Otherwise, you end up fielding dozens of questions and wasting time. We added this pre-delivery check to help make sure you know exactly how many messages you’re about to send out.
We’ve added a new, optional, field that can be filled out by the resident when he/she is making a payment: memo! You can name this field anything you want, if ‘note’ or ‘reminder’ sounds better to you, we can make that change for your account. The whole goal is to give the resident the ability to remind themselves what a payment was for when they look back in their payment history.
We dramatically improved both the speed and consistency of our check scanning solution. Now you’ll experience much more reliable reads, as and it will process much more quickly than it was.
Now you can quickly and easily see all the assignments in a scan batch.
One of the biggest complaints we had amongst clients with a large volume of communities was a difficulty with setting up new users and permissions across multiple account. Now that’s over! With this release, we have made it much easier to create new users, and bulk-apply permissions across any number of accounts.
Much like with adding new users, we’ve added the ability to bulk-apply Survey settings for all of your communities. This makes it much easier to ensure a consistent experience throughout your portfolio.
For our Surveys users, we’ve grouped your different filter options by type, to make it easier to select how you want to summarize your survey results.
We are excited to officially announce the retirement of our V1 platform. As of May, all of our clients are now on our V2 platform, and all residents are using our V2 services. Thank you so much for your patience during the migration process!
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Important: if you're a resident, please review our help page for residents. Submitting this form does not in any way constitute an attempt to pay your rent, or, any other balance you may owe. The best way to receive support is to contact your community manager directly.
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